Comparison of Online and face-to-face Learning Experience: A Case Study of Higher Vocational Hospitality Education in China

Online learning has attracted attention from academics and educators for several decades. Online learning plays a significant role in many educational institutions, including higher vocational hospitality colleges, especially during the COVID-19 outbreak. However, students' learning experience of online and face-to-face higher vocational hospitality courses is scarcely understood. To fill this research gap, a higher vocational college in China is selected as a case study to conduct a comparative study. Results show that students scored higher in face-to-face hospitality course learning experience than in online courses. Theoretical and practical implications are provided accordingly.